Shipping policy

Domestic US shipping.

I ship from Texas, USA.

Orders shipped from me via USPS First Class service with tracking. 

Suppliers offer different rates and times so please address the FAQ below for more info.

 

International shipping. 

Orders are shipped via USPS First Class service/EMS. Tracking is available on select destinations. If you would like to upgrade to a currier service, contact us for a custom quote.

Suppliers offer different rates and times so please address the FAQ below for more info.

Currently we ship to many international destinations (except UK, Germany, Russia, Belarus, Ukraine, and few others).

Due to Brexit-related shipping changes, this shop does not qualify for VAT payment requirements in the UK. If you still would like to order from the UK, please use contact form for some possible alternative options.

I also temporarily do not ship to German due to registering for packaging law but this gonna change soon!

Please be aware that all customers are responsible for paying any import VAT, taxes, and fees associated with your order at the destination country. This shop doesn't charge import taxes and is not responsible for any fees. If your package return due to not paying those fee you won't be refunded.

 

Shipping FAQ.

When will my order be sent out?

As I'm a single person handling all the in stock orders it may take some time. Please allow 7-14 business days (excluding weekends) for order processing.

For supplier shipped order estimate 4-10 business days (excluding weekends and holidays) for the orders to be produced, processed, and shipped.

 

How long does it take for my order to arrive?

For orders going out from me, US delivery times may range between 2-14 days once shipped, depending on season and destination. 

For international orders it may take between 2-12 weeks to arrive. Tracking is available on select destinations.

 

For orders going from Supplier A, allow about 3-5 weeks (up to 12 on select destinations) for your order to arrive. 

 

For orders going from Supplier B you'd usually see estimated arrival date on the product page.

 

What is this store's return and exchange policy? 

All sales are final, no returns or exchanges are accepted. If you received the wrong item or your package arrived damaged, please contact me within 10 days of order arrival for assistance. I won't be able to help after the 10 days period.

 

My package is lost or delayed. What should I do?

For US packages try to contact USPS and use their "Search for lost packages" service.

Sadly for international destinations once the order leave US I'm unable to search for packages in transit as many countries do not offer tracking or limit it. Please contact your local postal service.

 

I made a mistake in my order/address. How can I fix it?

If you contact me ASAP I may be able to correct your order. It may not always be possible though so check your order twice before placing it.